Issues after upgrading Erwin from 2018R1 to 2021RI-build

Installed 21R1-Mart-Build-1590 and DM21R1-Refresh-Build-19986. They both installed successfully but there are two issues:

1) Trying to connect to MartServer from the DM client, get the following error "The client application version is different from Mart Server version. Install the same version of the application and the Mart Server and then try"

2) Trying to login to the Mart Administrator it seems underscore character "_" is not allowed as the user name. While on 2018R1, our admin username was as an example erwin_admin. Entering erwin_admin  in Username on 2021R1 Erwin Mart Administrator, after entering the underscore character the Username box  gets highlighted with a "Enter valid username" msg.



3 replies

    • Delighting customers & providing the best solutions in the least amount of time
    • Matt_Russo
    • 3 yrs ago
    • Reported - view

    Please run the mart configure window and connect to your mart database to upgrade it

    I also sent you an email about this

    • Adeola_Balogun
    • 3 yrs ago
    • Reported - view

    For issue #1, after using localhost instead of servername, am now able to connect to MartServer. They are both installed on the same server.

    However, issue #2 is still an issue.

      • Vani
      • 3 yrs ago
      • Reported - view

      Adeola Balogun Yes, we are fixing this one. Thanks

Content aside

  • 3 yrs agoLast active
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